Anybody else had this issue.

I have a media server setup with Plex and Jellyfin and now people here prefer Jellyfin but Plex is available on more devices and my users prefer it.

Now I tried watching several movies on iPhone via Plex app and it kept freezing and I had to exit and start again and half the time it wouldn’t remember where I was. I tried to watch the same movies on Jellyfin, again on iPhone and no issue.

Any thoughts? I did watch a movie at my friends on Plex through Firestick with no issue so not sure if it’s iOS or my home network and Plex or something else.

    • CmdrShepard42@lemm.eeEnglish
      5·
      2 days ago

      There’s probably a codec issue where Plex thinks something can direct play but it can’t. I’ve had similar issues a few times over the years especially with audio codecs like EAC3 for example. Easiest thing to do is to just find a different version of the file and try to avoid that codec for the time being.

    • aislopmukbang@sh.itjust.worksEnglish
      2·
      2 days ago

      That complicates things. I would check whether subtitles are enabled (burn-in is notoriously slow) and then try manually adding your server via the app (to rule out wan/relay). Could also recreate the issue and check the server logs - timestamps should tell you what actions were taken when.